Our Staff Team

Meet Our Team

We understand the application process can be frustrating. Our dedicated and skilled staff and Board of Directors are here to help.



Veronica Lira

Director of Operations

Veronica Lira is a licensed independent agent of the Department of Veterans Affairs with a Master’s Degree in clinical social work from the University of Southern California. Mrs. Lira’s specialty includes having a working knowledge of the neurology of stress and trauma related to environmental factors affecting the military and Veteran community. Her experience encompasses over 16 years of experience providing direct services to the Veteran community that includes mental health services, navigating the legal concepts of disability claims, and creating models and process that improve the area of claim advocacy.

Since 2015,  Mrs. Lira designed a model that reduces workload stress for the provider and increases control and competency over the VA process. Our model is designed to increase capacity in a role that is custom to reviewing laws, rules, medical conditions, and mental health challenges and providing fast-turn around services to our Veteran community by decreasing stress overload, compassion fatigue, and counter-transference that impact the value of their client’s case. Alternatives for Veterans nonprofit created to address direct services to our Veteran community.


Nicole Fisher

Assistant Director of Operations

Nicole Fisher, graduated from California State University, Los Angeles with a Bachelor’s Degree in Social Work and decided to further her academic career by attending the University of Southern California. She obtained her Master’s Degree in Social Work, with an emphasis on Military Social Work and Adult Mental Health and Wellness. The field of Social Work introduced her to the Veteran population where she started as an intern with Veronica Lira at Alternatives for Vets. From there, she was inspired by her ability to make an impact in the daily lives of Veterans and their families. She learned that making an impact does not have to be a grand gesture, but simply taking the time to listen, educate, and guide Veterans in the right direction. Currently she has applied and waiting for the test to become a licensed Claims Agent.


Samantha Hernandez

Administrative Assistant

Samantha joined Alternatives for Vets with the desire of being part of a team that advocates for Veterans. Her goal is to be masterful in the process so that she can one day become an accredited Claims Agent.


Patricia Rosas




Contact Us

Main Office:

Mail Address:

1801 Park Court Place Suite D-205

Santa Ana, CA 92701

  • (562) 461-1516

Best Time to reach a Clerk by phone

Monday – Wednesday
9:00am – 3:00pm.

If you call and clerks are busy, please leave a detailed message, and we will return your call within 24 hours.