Veronica Lira is a licensed independent agent of the Department of Veterans Affairs with a Master’s Degree in clinical social work from the University of Southern California. Mrs. Lira's specialty includes having a working knowledge of the neurology of stress and trauma related to environmental factors affecting the military and Veteran community. Her experience encompasses over 16 years of experience providing direct services to the Veteran community that includes mental health services, navigating the legal concepts of disability claims, and creating models and process that improve the area of claim advocacy.
Since 2015, Mrs. Lira designed a model that reduces workload stress for the provider and increases control and competency over the VA process. Our model is designed to increase capacity in a role that is custom to reviewing laws, rules, medical conditions, and mental health challenges and providing fast-turn around services to our Veteran community by decreasing stress overload, compassion fatigue, and counter-transference that impact the value of their client’s case. Alternatives for Veterans nonprofit created to address direct services to our Veteran community.